Muse Hub is a desktop app, which runs in your system tray. It's there for you with one click, and it updates apps, content and itself in the background without you having to do anything at all. Muse Hub is built natively for your OS, so it's lightweight and secure.

You can download Muse Hub from the top of this website. Click the icon that corresponds to your operating system (macOS, Windows or Linux). You can also download Muse Hub from partner websites such as musescore.org, and audacityteam.org. On macOS, after downloading the .DMG, drag the Hub icon onto the Applications folder, then launch it from there. You must run the Hub from your dedicated Applications folder for the most optimal experience. On Windows, just double click the Muse Hub.exe file found in the downloaded zip file. This will automatically setup and run the Hub. You may find it's automatically minimised into the System Tray. Just click the tray icon to open the Hub. If you can't see the Hub icon in the system tray, it may have gone into your "overflow" tray. Click the little arrow on the right side of your system tray to show all the icons and apps currently running in the tray.

You can uninstall content like apps, Muse Sounds and MuseFX by holding down the option or alt key, then hovering over the GET button. It'll turn into a trash can icon, which you can then click to remove the product. To remove Muse Hub itself: on macOS, click the "Uninstall" button found in the Settings page. On Windows, you can uninstall the Hub using Windows' own Add/Remove Programs feature, in the Windows Settings.

Simply click the "GET" buttons underneath the content you wish to download and install. Apps will automatically launch after they've been successfully downloaded, verified and installed. You may notice it takes a few seconds on macOS to verify the app - this is normal, and is part of the security checks that macOS performs after downloading and installing an application automatically.

If your ISP is throttling traffic on certain ports, you may find you're unable to connect to the community around you to speed up the downloads. In these cases, the Hub should fall back to regular web downloads, but you may need to uncheck the "Community Acceleration" box in the Hub settings first, then restart the Hub. Muse Sounds content in particular is quite large, so if you're on a slow internet connection you may find it takes a while to fully download and verify the content packs.

This can be due to a few things: Check that you have enough disk space. It's commonly recommended that you keep at least 10% of your available space free on your system drive. Check that you haven't installed Muse Hub or set your preferred content download folder to a removable drive that is no longer present. Check that you have an active internet connection If there is no active internet connection when you launch the Hub, it will not be able to download the images and descriptions of the content from our servers. You should see a "Hub is offline" message. Your apps and content will continue to work. macOS: Ensure that you've moved Muse Hub to your Applications folder, and are running it from there. Make sure your GateKeeper settings allow installing apps from "App Store and Identified Developers". You can check this setting in your System Preferences; under the Security & Privacy page. Also, ensure your Firewall isn't blocking outgoing traffic on certain ports. You may need to add an exception for Muse Hub, and the Muse Hub Service (also called the Muse Helper). IF you've already been using Muse Hub for a while, and it no longer opens, you may need to reset the cache folders. To do this, open Finder and hold the option/alt key down whilst clicking on the "Go" menu at the top of the screen. Choose the "Containers" folder, then find the Muse Hub folder in the list. Trash the folder, and then restart Muse Hub. You may need to download Muse Sounds content again. Windows: Muse Hub requires the Windows App SDK framework be installed on your computer. This is a new Microsoft framework that is automatically installed during the first time setup after running the Muse Hub executable for the first time. However, sometimes, you may find there is a conflicting framework installed. Ensure you don't have conflicting frameworks installed. If you have installed Windows to a drive other than a C:/ drive, you may experience some issues. If you are using Windows 10 prior to the H2 2020 update, then you may also experience some issues. We recommend Windows 11 for the best experience.

macOS: Click Uninstall on the settings page to remove the Hub and helper services. Then, in Finder, hold alt/option and click "Library" to go to your Library folder. Navigate to the Containers folder, then trash the Muse Hub folder within. You can now reinstall Muse Hub by dragging the app from the .DMG download into your Applications folder, and running the Hub from there.